Do you test on animals?
No way! All of our products are tested on humans only. We love animals, and it is very important for us to stay cruelty-free. Because of that, we choose not to sell our products in countries that require animal testing.
Where do you source your materials from?
The majority of our ingredients are sourced from within the United States. We do research to make sure our ethics align with those we source from.
What is the shelf life of your products?
Since our products are truly all-natural and we do not use any unnatural preservatives at all, our products do have a shelf life, typically 12-24 months. If our products are kept out of direct sunlight and at room temperature or below, they will stay fresher longer. All of our liquid products include a totally natural preservative called Leucidal (Radish Root Ferment). We also use Vitamin E in some of our products to extend the natural shelf life and keep the oils in their freshest and most potent form. In the rare case that you purchase one of our products and find that it is not at its freshest point, please email us at firstname.lastname@example.org so we can handle this on a case-by-case basis.
When is the best time to apply the facial oil? Can I wear makeup over facial oil?
We recommend applying our facial oils after cleansing and toning, morning and night. They are meant to take the place of a cream moisturizer and you should not need another moisturizer if you use the correct amount of facial oil. Your face does not need to be completely dry to apply facial oil, in fact, it is helpful and increases fast absorption and spreadability if your face is slightly damp.
You can wear makeup over facial oil. Let your skin absorb the oils for 3–5 minutes before applying makeup since the oil does need time to sink in. If your skin feels oily after this, you are using too much facial oil. If your skin feels dry and you want more moisture, you are probably not using enough facial oil. The oil should absorb in fully and not leave any greasy/oily feeling at all. Your skin will feel hydrated and soft/smooth after applying the correct amount. Most people need 3–5 drops — please adjust accordingly to your skin’s individual needs.
Are your products gluten free?
Yes, all of our products are gluten free, and do not come in any contact with gluten during production.
Do your products contain any nut oils?
Yes, our serums contain Argan Oil and Kukui Nut Oil. These types of nut oil typically do not irritate people with nut allergies, but we recommend consulting your doctor first if you have a nut allergy.
Your shipping rates seem high, why is that?
Our products are enclosed in all glass vessels, and are quite heavy. We take every measure to safely package our ingredients to your doorstop to ensure safe arrival and hence shipping may be slightly higher than one might expect.
Is it safe to use your products alongside Retinol products?
Yes, all of our products are ok to use with Retinol products.